Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Appointment Only
  • Sun Closed
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CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

They were very helpful and explained things to me. I am very appreciative for the extra work they did to get me back up and running.


-Chris P.

THEY ARE THE BEST AND TREAT ME FINE TOO.... THE WHOLE FAMILY IS NICE AND ALWAYS DO A VERY GOOD JOB ON MY VEHICLE TOO... THEY TAKE ME HOME AND ALSO COME AND GET ME TOO, WHICH HELPS ME A LOT, WHEN THEY ARE FINISHED WITH MY VEHICLE... I THANK THEM VERY MUCH TOO.


-Joy B.

C&J Auto Service repaired my vehicle completely. Steve is very professional and answered all of my questions. I will be back soon for a major replacement.


-Maryann S.

C&J Auto Service does good work. They do it on time and for the price that they quote.


-Randall D.

They do a really good job and they explained everything to me.


-Ileen C.

Awesome and friendly service! A friend recommended me to C&J and I will do the same. Also very reasonably priced.


-Anonymous

My vehicle work was completed and it runs good.


-Nathan B.

The overall service was good. The employees did what they needed to do and did the job well.


-Brian D.

C&J Auto Service did a good job.


-Sukhjit S.

The facility is the best. They did what they said that they would for less than they told me it would be.


-James D.

They're very honest and nice people and that is very, very valuable.


-Norma M.

The staff at this business is always polite and very nice.


-Ivan M.

They keep the appointments on time, the facility is clean and the staff is very professional, knowledgeable and friendly. The service is very good and thanks for the great service.


-Andrew B.

The mechanic did a great job and it was reasonably priced.


-Tim w.

The business was recommended to me, and I would recommend it to others as well.


-Phil C.

They provide quick service.


-Janine R.

They always get the work done.


-Solomon M.

They always take good care of me and my vehicle.


-Charlie W.
  • ACDelco
  • ASE (Automotive Service Excellence)
  • Jasper
  • ASE Master Technician
  • BBB (Better Business Bureau)
  • Car Care Aware
  • Call Us For Service: 740-335-6505